SHIPPING AND RETURNS

RETURNS POLICY

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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

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◦ To be eligible for a return, your item must be unused and in the same condition as when purchased, with the original packaging, and returned within 7 days of receiving. We carefully evaluate each return request to ensure that the product has not been used or damaged in any way, and if so, a refund will not be possible.

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◦ Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days after your item(s) are delivered to us. We don’t guarantee that we will receive your returned item----if shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. If you used a gift card to purchase your item(s), your funds will be returned to your gift card. All products returned for a refund are subject to a $5.95 restocking fee per set, to be deducted from the amount refunded to the original purchase method. 

MAKE SURE YOUR ADDRESS IS CORRECT!!!! 

IF YOU USE A INCORRECT ADDRESS AND YOUR ORDER IS SHIPPED TO THE WRONG ADDRESS, THAT IS OUT OF KAKE KUTTERS ENTERTAINMENT'S®  CONTROL. YOU WILL NOT be issued a refund. 

 

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◦ Sale items (if applicable)
Only regular priced items may be refunded; unfortunately, sale items are not eligible for returns or exchanges. All sales are final. 

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◦ Exchanges

 After the first 7 days of receiving your package have passed, we can only provide exchanges. However, we cannot guarantee that the requested item will be in stock once we receive your return. If the item is available, we will honor your exchange request. Please note that additional fees may apply depending on the complexity of the item's construction, such as custom orders or redesigns. If the requested item is unavailable, you will automatically receive a store credit valid for 12 months, which can only be used for online purchases.